Report for Quarter 2, Program Year 1997-1998

Name of Organization: Center for Literacy Studies
Region: Southern LINCS
Reporting Period: Report for Quarter 2, January - March 1998
Project Director: Dr. Mary Ziegler
Report Prepared By: Dr. Mary Ziegler, Dr. Limin Mu, Wil Hawk, Ken Libby

I. Goals and objectives for last quarter

  1. Provide Website
  2. Partnership building
  3. Technical assistance
  4. Cataloging
  5. Publishing locally produced materials
  6. Conduct inquiry projects
II. Activities planned according to our checklist
  1. Provide Website
    1. Develop the Southern LINCS Hub Website
    2. Refine WAIS databases
  2. Partnership building
    1. Establish the Hub 2 listserv
    2. Establish Consortium of End Users listserv
    3. Get feedback on grant possibilities
    4. Collect news for the newsletter
    5. Offer reminders to conduct monthly maintenance on computers and technical assistance
    6. Conduct presentations
  3. Technical assistance
    1. Provide technical assistance to states for listservs, links to LINCS, and publishing PDF files
  4. Publish locally produced materials
    1. Publish 25 documents
    2. Develop and publish on Website a set of standards for publishing local materials
  5. Conduct inquiry projects
    1. Establish topics for inquiry projects underway and prepare contracts
    2. Begin the Consortium of End Users and prepare mini-grant paperwork
III. Major outcomes during the last quarter
  1. Collecting and organizing locally produced materials and program data - Our work with locally produced materials focused on those materials to which we had easy access. We did this for two reasons: (1) to decide on the format that we wanted to use for the materials on our Website, (2) to develop publishing guidelines that we could use when we begin collecting materials from other states.
  2. Web publishing -
    • About Us (
    • Arkansas Adult Learning Resource Center (
    • Calendar of the Southern LINCS (
    • Directory (LINCS) (
    • Feedback form (
    • Florida Institute for the Development and Enhancement of
    • Adult Learning
    • Forums (Listserv and other discussion groups)
    • General Resources (
    • Help
    • Home Page (Southern LINCS)
    • Instructional and program management materials (locally produced materials)
    • Literacy statistical facts
    • Louisiana State Literacy Resource Center (
    • Mississippi Literacy Resource Center (
    • Quarterly reports -- Southern LINCS
    • Search WAIS databases and Web pages (
    • Site Map (
    • Southern LINCS Newsletter
    • Staff members -- Southern LINCS
    • What's NEW -- Southern LINCS (
    • "A Guide to Inventorying Personal Computers" (
    • "Workforce Development and the Future of Adult Education" (
    • "Facilitator's Guide to Getting There" (
    • Workforce Education Special Collection (
  3. Special collection - The Southern LINCS special collection on workforce education has been launched. Meetings were held with specialists in this area to solicit feedback on the appropriate categories for the page. We are beginning to identify existing workforce education documents on other Hubs or state Websites that we will collect and catalog. The correctional collection was updated.
  4. Training - Informal training has been delivered in a one-on-one basis. The Southern LINCS formal training event is being held in Arkansas, May 16-20.
  5. Technical Assistance - The major part of the technical assistance offered outside of Tennessee was conducted by telephone or email. In quarter two, 66 email messages were logged that asked technical assistance questions. We are compiling these questions and when we have a sufficient number, we will design a page that addresses frequently asked questions.
  6. Leveraging - We were able to leverage the Hub project by developing a training program for the state of Tennessee that was funded by the state.
  7. Publicity -
    1. Made a presentation at the National Center for Family Literacy Conference on April 19th.
    2. Wrote proposals to present at three state conferences.
    3. Wrote a proposal to present at the Southern State Directors Conference in New Orleans.
    4. Registered Southern LINCS Website with sixteen public search engines including Excite,, Hotbot, Infoseek, InfoSpace, LinkMonster, Nerdworld, Northern Light, Open Text, Pronet, Resource-One, The YellowPages, Trade Wave Galaxy, Web411, WebCrawler, and WhoWhere?
  8. Extending LINCS to local programs
    1. We have established the Consortium of End Users. These are practitioners who teach in local programs. We were scheduled to have ten states participating in this project; so far we have nine.
    2. LINCS is very much a part of local programs in Tennessee. So far, 27 have developed home pages and these will all be linked to the Southern LINCS Website.
  9. Partnerships with other state agencies - We are slowly identifying the agencies in our region and linking to their Websites such as WIN (Workforce Improvement Network) in Virginia. The link to GTE is our primary business link at the present.
IV. Briefly describe services provided to consortium members
  1. North Carolina and South Carolina participated in outlining the work to be completed by the Consortium of End Users.
  2. Each of ten states selected a practitioner to participate in the Consortium of End Users. Mini-grants will be given to each of these practitioners.
  3. Four states (Arkansas, Mississippi, Texas, and Florida) are conducting an inquiry project. Mini-grants were given to each state for this purpose.
  4. Technical assistance for Website development.
  5. Established statewide listservs each for South Carolina and Alabama
  6. Established a listserv for the Consortium of End Users
  7. Created a listserv for Hub 2; the listserv currently has 33 subscribers -- including representatives from all of the southern states and regional partners.
  8. Assisted states in subscribing to the listserv (Louisiana, South Carolina, North Carolina, Kentucky and Tennessee).
  9. Provided information for preparing a new server (South Carolina).
  10. Communicated with consortium members and helped to update their pages with the Southern LINCS logo.
  11. Provided technical support to states in using the cataloging forms (e.g. Florida and Tennessee).
V. Include a brief report from each of the consortium members regarding their LINCS activities and the degree of their involvement in your regional LINCS activities.

At this point, it is difficult to say what the states will consider a LINCS activity. Many of them are conducting technical training, however, they are funding this training themselves, so may not consider it a part of the LINCS project. There are some activities that states would probably agree are LINCS activities.

  1. All but one state is involved in the project in that they participate when we ask for that participation.
  2. Half of our states contributed news to the first Southern LINCS newsletter.
  3. States have put the new LINCS logo on their Websites.
  4. Four states are conducting inquiry projects, and nine are participating in the Consortium of End Users.
  5. All fourteen states have representatives attending the Technical Training Institute in Arkansas in May.
VI. Have you encountered any problems in the use of project funds? Do you anticipate any carry over funds? No; No

VII. Barriers and concerns in meeting the following:

  1. Goals - We are meeting our goals, however, we are not always able to meet them in a timely way because some tasks take longer than anticipated. Also, we have only meager funding for state and regional partners, so it is difficult to ask states to contribute a great deal to the project. It was unrealistic to get our newsletter out in the first quarter.
  2. Activities - A key barrier is that we do not have one person who is dedicated to putting content on our Website. We also note that states seem to need less and less technical assistance because they have their own Webmasters or access to servers. We have not done as well as we would have liked in keeping our various committees functioning.
  3. Time line - Our Time line is reasonably on track. We have created a Hub team task log and monitor project status constantly. We are not as far along with our workforce education page as we would like to be because our time resources are so limited.
VIII. Collaboration with NIFL

Collaboration was very good -- communication is sometimes difficult. We attended the last national hubs meeting in Corpus Christi and, as a result, developed a system of communication that will address some of these problems. Our technical staff communicated with the NIFL consultants.

IX. Goals and activities for next quarter

    Provide Website
    1. Continue to develop site
    2. Work with other hubs and NIFL to standardize
    3. Assure that low end users can access site
  1. Partnership building
    1. Meet with Advisory Committee to look into additional funding sources
    2. Make presentations at the Tennessee Adult And Continuing Education conference in July
    3. Add regional partners to Websites and state offices where appropriate
    4. Collect news for second newsletter
  2. Technical assistance
    1. Develop a list of technical assistance needs at Arkansas training event
    2. Provide requested assistance
    3. Maintain databases
  3. Publishing locally produced materials
    1. Identify materials available on member states Websites and catalog or help states catalog these resources
    2. Publish two documents recently received
  4. Conduct inquiry projects
    1. Projects are underway and assistance will be given if necessary
    2. Continued work with Consortium
  5. Special collection
    1. Continue working on Workforce Education special collection
    2. Continue evaluating and revising Correctional Education collection
    3. Collect links and materials from other hubs on these topics
  6. Arkansas training event
X. Statistics
  1. Resources
    1. Number of materials cataloged - 39
    2. Number of full-text materials uploaded - 18
    3. Number of web-based materials produced and published - 0
  2. Training
    1. Number of broad-based presentation and training - 1 (NCFL)
    2. Number of targeted training - 0
    3. Total number of people trained - 25
  3. Technical assistance
    1. Number of phone calls - 10
    2. Number of email - 66
    3. Number of listservs set up for field - 5